Terms of Service Quality Fruit Wines
Terms of Services Quality Fruit Wines
Quality Fruit Wines will inform users both for changes of the website and the online store.
TERMS AND CONDITIONS
Quality Fruit Wines has as primary purpose, the best possible service and customer satisfaction. This can only be achieved by cultivating a climate of trust between customers. For these reasons we feel obliged to inform our online store customers, the following topics.
www.qualitywines.gr is the website and an online store of products available through the Internet (e-shop), owned by "Quality Fruit Wines" Daniel Apikian VAT No: 054461080 address Sapfous 11, Kallithea 17676 . The online store at www.qualitywines.gr functions under the terms and conditions listed below. The use of the shop requires the acceptance of all terms and conditions below. If the user disagrees with some or all the terms of use, should not use this Site, otherwise accepts all terms and conditions of operation unconditionally.
PERSONAL DATA
Our Company receives complete and correct personal information from the user.
Therefore, our company bears no responsibility if an order is not fulfilled properly due to incorrect personal information.
Specifically, notifications to the email address given (availability etc.) will be considered valid even if it is not received due to wrong entered data . Same applies to contact, address and shipping information of products. In any case you are required to update personal information every time is being subjected to change. Our company collects personal data only to complete the transaction. In any case, you can access your personal data anytime and request deletion, according to Articles 11 to 13 of Law 2472/1997.
Personal data are retained only as long as you are a registered user of Quality Fruit Wines and / or as long as you are running a transaction, and are deleted immediately after the completion of the transaction.
Personal data will not be communicated to third parties and are managed exclusively by our company, except:
i) data that are absolutely necessary for the order execution for the cooperating transport companies.
All data is protected in accordance to the conditions and rules of Greek law and in particular N.2472/1997. Personal data and transaction information are subjected to the principles of confidentiality of communications (electronic or otherwise) trade and take all necessary measures to protect and safeguard the confidentiality in the transmission and / or and execution of the transactions. The user, consumer and member of Quality Fruit Wines should keep confidentiality of data and never disclose by negligence or not, data to third parties. It is recommended to change passwords at regular intervals. The company reserves for any loss resulting the violation of the foregoing obligations of the user member of Quality Fruit Wines. In order to complete the ordering process, you accept and receive personalized and automated e-mails both directly on your / your PC and personally to the e-mail address provided to us and telephone communication to numbers known to us.
LIMITATION OF LIABILITY
www.qualitywines.gr has made every effort to display as accurately as possible products available with photos, descriptions and specific comments. However, this site may contain certain errors (typing, numerical and visualization).
COPYRIGHT
This website is the official online store of Quality Fruit Wines. All contents, including pictures, graphics, photographs, drawings, texts, services and products are property of Quality Fruit Wines and protected by the relevant provisions of Greek law, European law and international conventions.
Any copying, digital or not recording and mechanical reproduction, distribution, transmission, downloading, processing, resale, and derivative works, or misleading the public about the real provider of the content of the website is forbidden. Any reproduction, republication, uploading, posting, or transmission or any other use of content in any manner or means, for commercial or other purposes is permitted only with prior written permission of Quality Fruit Wines or any other legitimate holder of those copyrights.
Names, images, logos and trademarks that represent Quality Fruit Wines / or online store www.qualitywines.gr and / or third parties affiliated with them and their products or services are exclusive trademarks and trademarks of Quality fruit Wines / or www.qualitywines.gr and / or third parties and are protected by the Greek Law.
WEBSITES / LINKS FROM THIRD PARTIES
This website may contain links or references to other websites maintained by third parties control which does not belong to our company. Access to our website can be reached through links that you find on other websites of third parties that are beyond the control of our Company.
Our Company does not guarantee or give any promise for the accuracy, timeliness or completeness of information contained on these websites and assumes no responsibility for any damage or loss that may be caused by the content or the information contained therein.
Returns & Replacement of Products
You have the right to return purchased products and ask for their replacement when :
a) Quality Fruit Wines sold a wrong product (wrong ordering, pricing, shipping).
b) Damaged during transport. (Only after written note on the Invoice and immediate evaluation / confirmation from staff of the transport company upon delivery).
For these cases maximum time refund may not exceed three (3) calendar days from delivery. In all cases above, the product to be refunded hast to accompany the original sales invoice. Our company takes all necessary measures to ensure that all products are packed with careful manner in order to be collected without damages. If you receive a product without informing our company for any defect, it means that the product has been delivered, received and accepted unconditionally.
You can inform us via e-mail at qualityfruitwines@gmail.com or by phone at 213-0047764 , if you wish a new product . If you choose a new product you will receive directly a confirmation message of your new order.
ORDER / PRODUCT DELIVERY / SHIPPING
Order completion - Checkout:
After completing an order, the invoice and billing document is sent via a confirmation e-mail.
In cases of wrong pricing in the website, you will be informed prior to shipment with the right price and can either accept the new price or cancel the order.
Shipments of orders are made with courier service of ELTA courier for the territory of Greece. For orders outside Greece please contact our company by phone at: 0030 213 0047764 or by e-mail: qualityfruitwines@gmail.com
Product prices are valid for online purchases through our online store.
For direct purchases from our store extra weight, transport and cash on delivery charges are excluded.
Days and times:
Delivery days are Monday to Friday from 9.00 am to 5.00 pm
Reception of products directly from the store:
Following telephone communication.
DELAY OF ORDERS
The ordered product has cleared and is not available:
Among the products that we display in our shop there might be rare cases where a product has been removed or is unavailable. On these cases our staff will contact you and offer other alternatives.
In periods of extreme weather conditions or strikes, the delivery of the products might be affected.
ORDER CANCELLATION
Cancellation of orders can be done only for the following cases:
Before the completion of an order during the online ordering process you can press the 'Back' button located on the bottom left of your screen. By "clicking" it, it automatically stops the ordering process.
If you have completed the online order but the product has not been shipped yet, by calling 0030-213-0047764 and one of our associates will take the cancellation of the order.
After receiving the product, by calling 0030-213-0047764 , or by e- mail at qualityfruitwines@gmail.com, explaining clearly the reasons. One of our associates will assist you immediately and inform you about other options.
PAYMENT TERMS & SHIPPING :
1. BANK ACCOUNT DEPOSIT AND SHIPPING : **
Alpha Bank: ΙΒΑΝ : GR29 0140 1160 1160 0200 2016 909
Eurobank: IBAN : GR73 0260 2550 0003 6020 0783 418
ΕΘΝΙΚΗ ΤΡΑΠΕΖΑ: ΙΒΑΝ : GR59 0110 1530 0000 1536 1271 859
ΤΡΑΠΕΖΑ ΠΕΙΡΑΙΩΣ: ΙΒΑΝ : GR33 0172 0700 0050 7002 0646 965
Beneficiary Daniel Apikian
Shipment after e-mail or telephone confirmation.
** For special cases that are not covered geographically by the Transport Company, there is a possibly that freight costs might vary and you will be informed by telephone, prior the order execution.
2. PAYMENT UPON RECEIVAL: Τhis service is offered and it is FREE, ONLY for orders over €50 and shipments that concern ONLY Athens, Piraeus and their suburbs.
3. CREDIT/DEBIT CARD:
By choosing to pay by card you will be taken to the Piraeus website (online secure transaction system) where you can pay with your credit/debit card. The card payment process is fully automated and is usually completed within minutes. During this process no personal information (including credit card number) is stored on our company's servers.
4. For special orders please contact by phone at 0030 - 2130047764 , e-mail qualityfruitwines@gmail.com and through the online website form on www.qualitywines.gr
